100% Customer Satisfaction with Repair and Cleaning of Equipment
Great customer service is at the heart of everything James Medical does. Whether it’s online, over the phone, in-person at your home or our showroom, that goal is the same; 100% customer satisfaction! Everyone at James Medical from the insurance billers and delivery persons to the company’s management is here working for you.
Bringing Wheelchair Repair and other Quality Products and Services together
Don’t trust your health and well-being to some nameless internet company that won’t be there after you receive your equipment. Customers in and around Fort Wayne, Indiana have trusted James Medical Rents & Sales, Inc. for over 30 years for one reason, we deliver on our promise of putting the customer first.
James Medical’s services include:
- Pick-up and delivery of product within a 60 mile radius of Fort Wayne
- 24 hour on-call emergency service
- Evaluation of your home and workplace for wheelchair accessibility
- Trial fittings and product sampling to find the best product and fit
- Repair and cleaning of medical equipment with loaner products available while the client's product is in for service
- Billing of primary or secondary insurances and reworking of denied insurance claims
- In-store health clinics and community outreach